FAQs
Maplewood Psychology
Have a mental health-related question? We have the answer! Check out our FAQs below to learn more about our company and services.
Is therapy for everyone?
Yes! Everyone goes through difficult times, and it is beneficial to have help from one of the most experienced therapists to process these life events appropriately.How soon can I get an appointment?
Depending on your preferences, you may be seen within 48 hours of your initial call. Reach out to us to schedule an appointment for individual counseling.What insurance is accepted at the clinic?
We accept Aetna, Blue Cross, Cigna, HealthPartners, Medica, United Health Care, UCare, as well as some smaller third-party insurance plans. For adolescents counseling, get in touch with us at Maplewood Psychology.How do I fill out paperwork?
We will send you a link to our provider portal, and you can access all the paperwork necessary for your first appointment. You also have the option of coming into the clinic to fill out the paperwork in person. Please note that the intake forms must be completed either on paper or by using a computer, laptop, or tablet. The software does not allow you to use your cell phone to fill out this paperwork. If you want to use paper, plan to arrive 30 minutes early for your first appointment with one of our therapists or drop by our office on an earlier date.Why is there so much paperwork?
Your written description of your current situation and past experiences gives therapists time to plan how to best help, allowing more time for other conversations in your first appointment. This work before the appointment allows for more time to discuss present issues during your first appointment, instead of spending time gathering background information during the appointment.Does therapy actually work?
Absolutely! There are decades of research to support the efficacy of therapy. Generally, the more motivated someone is to go to therapy and make changes in their life, the more successful therapy is at decreasing different mental health symptoms. There are many different types of evidence-based therapies, but research shows the therapeutic connection between client and therapist is an incredibly important factor. To begin talking with local relationship counselors, reach out to us today!What do I do if I am in crisis?
Maplewood Psychology works with a 24-hour answering service. Simply call our main number and follow the prompts to be connected with the answering service. They will contact your therapist for you. When you need individual counseling, contact Maplewood Psychology.What if I don't like my therapist?
It is important to feel comfortable with your therapist. If you decide that it isn't a good fit, your therapist will work with you to transfer your care to one of the other therapists on our team.If my child needs therapy, can I talk with the therapist alone?
If you need to talk with the therapist, with your permission, children over the age of 10 may stay in our waiting room while you have a private conversation with the therapist. We require that children under the age of 10 be supervised at all times. For adolescents counseling, visit our clinic today!Do I have to come into the office for my appointment?
No! We offer telehealth, telephone, and in office appointments. Please let the intake coordinator and your therapist know your preference.


